Posted in: Experiments
Website Speed Test Case Study: Asda, Clarks, Lovehoney and WorldStores
I want to start with an immense generalisation:
“It’s impossible to find examples in the use of technology in which the user benefits from, or appreciates a response slower than that which they expected.”
This very much underpins a user’s experience of an ECommerce website: Users are demanding, they have high expectations, in extre...